Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 29, 2025

Information We Collect

We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.

Personal Information

  • Name, email address, and contact information
  • School or institution details
  • User roles and permissions
  • Profile information and preferences

Educational Data

  • Student records and academic information
  • Attendance and performance data
  • Communication logs and messages
  • Assessment results and grades

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and customer service requests
  • Generate analytics and insights to improve educational outcomes
  • Comply with legal obligations and protect rights and safety

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Security Measures

  • End-to-end encryption for data transmission
  • Regular security audits and penetration testing
  • Role-based access controls and authentication
  • Secure cloud infrastructure with backup systems
  • Staff training on data protection best practices

FERPA Compliance

As an educational technology provider, we comply with the Family Educational Rights and Privacy Act (FERPA) and other applicable education privacy laws.

  • We act as a school official with legitimate educational interests
  • Student data is used solely for educational purposes
  • We do not sell or share student data with third parties for commercial purposes
  • Parents and eligible students have rights to access and correct their records

Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate or incomplete data
  • Request deletion of your personal information
  • Object to processing of your personal information
  • Data portability and transfer
  • Withdraw consent where applicable

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]

Address: Telvex Technologies, Privacy Office

Phone: +1 (863) 123-4567

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.