Summer Maintenance Window
Scheduled maintenance will occur on July 30th, 2025 from 2:00 AM to 4:00 AM UTC.
Maintenance Alert
The platform will be temporarily unavailable during the maintenance window. Please plan accordingly.
Maintenance Schedule
Maintenance Details
- Date: July 30, 2025
- Time: 2:00 AM - 4:00 AM UTC
- Duration: Approximately 2 hours
- Impact: Complete platform unavailability
What to Expect
During this maintenance window, the entire Telvex Academix platform will be temporarily unavailable. This includes the web application, mobile app, and all API endpoints.
Maintenance Activities
We will be performing the following updates during the maintenance window:
- Database optimization and performance improvements
- Security patches and updates
- Server infrastructure upgrades
- Backup system enhancements
- Load balancer configuration updates
Preparation Tips
To minimize disruption to your workflow, we recommend:
- Complete any critical tasks before the maintenance window
- Download any reports or data you may need during the downtime
- Inform your team members about the scheduled maintenance
- Save any work in progress before 2:00 AM UTC
After Maintenance
Once maintenance is complete, all services will be restored automatically. You may need to refresh your browser or restart the mobile app to ensure you're accessing the latest version.
Support During Maintenance
If you have any urgent concerns or questions during the maintenance window, our support team will be monitoring for critical issues. Please contact us through our emergency support channels if needed.